WCAG 2.1 Help Blog

Accessibility remediation documentation: what to keep (and why)

You don’t need a binder full of paperwork. You need a clear, honest record of what you reviewed, what you fixed, and how you verified it.

  • documentation
  • risk
  • WCAG 2.1
  • governance

The minimum “remediation packet” most owners should keep

If accessibility becomes urgent, documentation helps you stay organized and communicate clearly with stakeholders.

Think of this as a simple folder (or doc) you can update as work progresses.

  • What pages/templates were reviewed (scope)
  • Top issues found and what you prioritized first
  • What was fixed (with dates and links to pages)
  • A short note on how fixes were checked (verification/retest)

What to ask your vendor or dev team to provide

Even if you aren’t technical, you can ask for deliverables that keep the work accountable and trackable.

This helps you avoid vague “we fixed it” updates with no clarity.

  • A prioritized issue list in plain language
  • Screenshots or examples of changes (before/after)
  • A short retest summary confirming improvements
  • Any known limitations that still need work (honest and specific)

How to keep progress from slipping after this round

The biggest risk long-term is regression—fixes that quietly break later. A lightweight maintenance habit prevents that.

This is informational and not legal advice. For legal interpretations, consult counsel.

  • Add accessibility checks to your release/website update routine
  • Recheck key pages after redesigns or new marketing launches
  • Update your accessibility statement after major changes